Our family life continues to be busier than ever; the Mornington Peninsula Shire is continually looking for ways to make things that little bit easier.
Our library services offer books and a range of other media to provide a creative outlet in our homes. The Shire has a new ‘click and deliver’ service that gave our community access our libraries resources when our mobile library was closed during COVID.
We are reviewing our library book delivery services and seek your input to help us shape the next phase of book delivery and related services.
More than ever we need services that fit into our lives as we work, home-school, run a household, and raise our families.
We undertook the first consultation in February 2021 and the second consultation in June/July 2021.
The results of these surveys will help us understand community sentiment in relation to your library services and ensure that we are responsive to your needs, and of the community.
Comparison between 'Mobile Library' and 'Click and Deliver'
We aim to deliver a library service that is sustainable, meets community needs, and future-forward looking. To do that, we consider the factors listed in the table below for assessment.
|Factor||Mobile Library||Click and Deliver|
|Annual Costs||Vehicle and trailer hire, land park costs, driver and others||Fleet car and driver costs|
Cost savings could be put towards other services
|Location||Fixed location||Flexible locations - mainly homes|
|Outreach Abilities||Only for community members who can travel to the mobile library by themselves||All community members, especially those in isolated/vulnerable groups. Book deliveries for this group increased by more than 50% within the two months since service started.|
|Accessibility||Reported difficulty with steps, ramps and instability inside the trailer for some members of the community||Easier accessibility due to delivery right to the doorstep or porch|
|Frequency||Once a week||Unlimited deliveries|
|Convenience||Restricted location and time||Location and time flexibility|
|Technology||Ability to borrow books via Shire iPad in trailer onsite or from personal devices||Ability to borrow books via Shire iPad from delivery driver, personal devices (phones, computers) and volunteers.|
|Social Interaction and Connectiveness||Mobile library driver and visitors at the trailer at the same time||Delivery driver and/or volunteers|
|Knowledge and Learning||Community member self selected book/s||Community member self selected book/s and library recommendations|