Providing exceptional service and making sure your experience with us is always positive at the Shire.
The purpose of the Strategy is to:
connect better with our customers
focus more on our community’s wants and needs
improve service delivery
be more open and accountable
increase community engagement
help build public trust.
To do that, we have developed a new draft Customer Strategy that has four objectives with associated actions, for your review and feedback. We have considered feedback received in the past, undertaken consultation with our community and reviewed our existing processes and systems with best practice in mind for the new strategy.
How can we improve your experience with us?
Providing exceptional service and making sure your experience with us is always positive at the Shire.
The purpose of the Strategy is to:
connect better with our customers
focus more on our community’s wants and needs
improve service delivery
be more open and accountable
increase community engagement
help build public trust.
To do that, we have developed a new draft Customer Strategy that has four objectives with associated actions, for your review and feedback. We have considered feedback received in the past, undertaken consultation with our community and reviewed our existing processes and systems with best practice in mind for the new strategy.
In writing Our Customer Strategy Mornington Peninsula Shire Private Bag 1000, Rosebud, Victoria, 3939
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